A securities fraud class action has been filed against Paysafe Limited (NYSE: PSFE) in the United States District Court for the Southern District of New York covering trades between March 4, 2025 and November 12, 2025. Investors allege the company misrepresented its exposure to a high-risk client, the adequacy of credit loss reserves and write-offs, and the stability of its banking relationships while promoting 2025 guidance, in violation of Sections 10(b) and 20(a) of the Securities Exchange Act of 1934 and Rule 10b-5. On November 13, 2025, Paysafe reported third quarter results that missed expectations, slashed full-year guidance, and revealed a client shutdown tied to higher-risk Merchant Category Codes in payment processing that were difficult to bank. Management's comments and the filings contradicted earlier assurances about growth and banking strength. The stock fell sharply, leaving investors with significant losses, with NYSE: PSFE dropping 27.6 percent that day.
“Most PSFE shareholders never file or join the class action, which means they miss out on potential recovery funds,” said Attorney Joseph Levi.
Case Name: Singh v. Paysafe Limited et al.
Case No.: 1:26-cv-01048
Jurisdiction: U.S. District Court, Southern District of New York
Filed on: February 6, 2026
Paysafe provides end-to-end payment solutions (end-to-end payment processing) in the United States and internationally, and is incorporated in Bermuda, including services that allow consumers to purchase online without a bank account or credit card and with alternative methods such as cryptocurrencies, serving the payment solutions/fintech industry and e-commerce transactions. The company operates through two segments: Merchant Solutions, which processes card transactions for merchants, including e-commerce merchants and other high-volume payment processing clients, and Digital Wallets, which includes alternative payments and prepaid vouchers in its digital wallet segment.
March 4, 2025 - November 12, 2025, inclusive.
All persons and entities that purchased or otherwise acquired Paysafe securities (NYSE: PSFE) between March 4, 2025 and November 12, 2025, inclusive, and who were damaged thereby (the "Class"), including purchasers of PSFE shares. Excluded from the Class are Defendants, the officers and directors of the Company, at all relevant times, members of their immediate families and their legal representatives, heirs, successors, or assigns, and any entity in which Defendants have or had a controlling interest.
The complaint names Paysafe Limited, Chief Executive Officer Bruce Lowthers, and Chief Financial Officer John Crawford. Investors allege these defendants made materially false and misleading statements and failed to disclose material adverse facts about the company's business, operations, and prospects during the Class Period, including its financial guidance for fiscal year 2025.
On March 4, 2025, Paysafe issued a press release presenting its 2025 outlook. The company stated reported revenue growth would be 0% to 2%, with organic revenue growth of 6.5% to 8.0%, an Adjusted EBITDA margin of 27.1% to 27.6%, and Adjusted EBITDA growth in the mid-teens. Paysafe also noted that this outlook incorporated the impact of a disposed business and modest headwinds from currency and interest revenue. That same day, in its Form 20-F filed with the U.S. Securities and Exchange Commission, Paysafe highlighted a "strong global banking infrastructure," citing a network of nearly 100 commercial banks across 34 countries and relationships with top-tier institutions including J.P. Morgan Chase, Bank of America, BBVA, BMO, and PNC.
According to investors, the reality was different. Paysafe's ecommerce business allegedly had significant exposure to a high-risk client, reflecting a single-client concentration risk; the company's credit loss reserves and/or write-offs were understated, including reserves for expected chargebacks; and Paysafe faced undisclosed issues with higher-risk Merchant Category Codes, a merchant category code compliance issue that strained banking relationships. These conditions were likely to materially hurt revenue growth and the revenue mix, rendering Paysafe unlikely to meet its own 2025 guidance and leaving the company's positive statements without a reasonable basis, in violation of Sections 10(b) and 20(a) of the Securities Exchange Act and Rule 10b-5.
The story turned on November 13, 2025, when Paysafe issued a press release and filed a Form 6-K with the U.S. Securities and Exchange Commission reporting third quarter results for the quarter ended September 30, 2025. The company posted revenue of $433.8 million, a $5.8 million variance, below analyst estimates, and a net loss of $87.7 million compared to a $12.98 million net loss in the prior-year period.
Paysafe dramatically cut its full-year 2025 guidance, slashing expected revenue to $17 million and adjusted EPS to $0.50 at the midpoint (a reduction of $17 million at the midpoint). On the earnings call the same day, CEO Bruce Lowthers acknowledged, "We had a last-minute client that had to shut down that caused several million-dollar write-down in Q3," and described operating "in kind of a lower-tier market" with "higher risk MCC codes" that are "a little difficult to bank." He explained that some banks were not open to the additional risk, creating challenges with those MCC codes. These admissions came after Paysafe had touted a "strong global banking infrastructure" and issued its 2025 guidance and assured investors of stable banking relationships.
The market reacted immediately. On November 13, 2025, before trading began, Paysafe issued its release; by the close, the PSFE stock price fell $2.80, or 27.6%, to $7.36 per share on unusually heavy trading volume on the NYSE. The decline followed the missed results, the guidance cut, and management's disclosures about a client shutdown and high-risk MCC banking challenges, a single-day drop reflecting the corrective disclosure.
The Court will issue its order for lead plaintiff and counsel in the weeks after submissions are due.
The Court will then consider motion for class certification.
The Court will later consider a Motion to Dismiss.
Disclaimer: This shareholder alert is for informational purposes only and does not constitute legal advice. Consult a qualified attorney for personalized guidance. No specific outcomes are guaranteed.
The lawsuit alleges that Paysafe Limited and certain executives violated federal securities laws by making materially false and misleading statements during the class period. According to the complaint, defendants failed to disclose that Paysafe's ecommerce business had significant exposure to a single high-risk client, that credit loss reserves were understated, and that the company faced undisclosed issues with higher-risk Merchant Category Codes that made client services difficult to bank. The complaint further alleges these issues negatively impacted revenue growth and caused the company to miss its 2025 financial guidance.
The class period for this securities class action runs from March 4, 2025 through November 12, 2025, inclusive. Investors who purchased or otherwise acquired Paysafe securities during this timeframe may be eligible to participate in the lawsuit. The case was filed on February 6, 2026 in the United States District Court for the Southern District of New York.
According to the complaint, on November 13, 2025, Paysafe announced third-quarter results that missed revenue estimates by $5.8 million and revealed a net loss of $87.7 million compared to $12.98 million in the prior year period. The company also disclosed credit loss expenses related to chargebacks from an individual merchant and revealed write-offs of irrecoverable amounts. During an earnings call, the CEO allegedly stated a "last-minute client had to shut down" causing a multi-million dollar write-down. Following these disclosures, Paysafe's stock price fell $2.80, or 27.6%.
The complaint names three defendants: Paysafe Limited, the company incorporated in Bermuda that trades on the NYSE under ticker symbol PSFE; Bruce Lowthers, who served as Chief Executive Officer during the relevant period; and John Crawford, who served as Chief Financial Officer. The lawsuit alleges the individual defendants had the power and authority to control the company's public statements and SEC filings and knew or recklessly disregarded that positive statements about the company were materially misleading.
The complaint alleges defendants failed to disclose several material facts:
Paysafe's ecommerce business had significant exposure to a single high-risk client
The company's credit loss reserves and write-offs were understated
Paysafe had undisclosed issues with higher-risk Merchant Category Codes affecting banking relationships
These issues would materially impact revenue growth and the company's ability to meet 2025 guidance
The lawsuit claims these omissions rendered positive statements about business operations and prospects materially misleading.
The complaint asserts two claims under federal securities laws. The first claim alleges violations of Section 10(b) of the Securities Exchange Act of 1934 and Rule 10b-5 against all defendants for making materially false and misleading statements. The second claim alleges violations of Section 20(a) of the Exchange Act against the individual defendants as controlling persons of Paysafe. Plaintiffs seek compensatory damages, costs, expenses, and counsel fees.
According to the complaint, Paysafe significantly reduced its full-year 2025 guidance on November 13, 2025. The company cut expected revenue by $17 million at the midpoint and reduced adjusted earnings per share by $0.50 at the midpoint. This represented a dramatic reduction from guidance the company had previously affirmed in March, May, and August 2025, which projected organic revenue growth of 6.5% to 8.0% and Adjusted EBITDA margin of 27.1% to 27.6%.
According to the complaint, Paysafe provides end-to-end payment solutions in the United States and internationally. The company's services allow consumers to purchase goods and services online without a bank account or credit card, or using alternative payment methods including cryptocurrencies. Paysafe operates two reportable segments: Merchant Solutions, which processes credit and debit card transactions for merchants, and Digital Wallets, which combines alternative payment services and prepaid payment voucher sales.
The lawsuit alleges Paysafe and executives made false statements by failing to disclose exposure to a high-risk client, understated credit loss reserves, and issues with Merchant Category Codes that impacted banking relationships. Plaintiffs claim these omissions caused artificial inflation of stock prices during the class period.
The class period runs from March 4, 2025 through November 12, 2025. Investors who purchased Paysafe securities during this timeframe may be eligible to participate in the case filed February 6, 2026 in the Southern District of New York.
According to the complaint, on November 13, 2025, Paysafe disclosed missed revenue estimates, a $87.7 million net loss, credit losses from an individual merchant, and cut 2025 guidance. The stock fell 27.6% following these announcements.
The defendants are Paysafe Limited (NYSE: PSFE), CEO Bruce Lowthers, and CFO John Crawford. The complaint alleges the individual defendants controlled the company's public statements and knew positive statements were materially misleading.
The complaint alleges violations of Section 10(b) and Rule 10b-5 of the Securities Exchange Act against all defendants, plus Section 20(a) controlling person claims against the individual defendants. Plaintiffs seek compensatory damages and costs.
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